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SMS Terms and Conditions | Raiders.com

SMS Terms and Conditions

Updated: October 1, 2024

SMS TERMS AND CONDITIONS

The Las Vegas Raiders ("we," "us," "our") offer services to communicate with you through various websites (the "Sites") and the use of text, SMS, MMS, or RCS messages (in any case, a "Text Message," or "Text Message Services"). These SMS Terms and Conditions (this "Agreement") governs your use of the Text Message Services. BY OPTING IN BY SENDING A TEXT MESSAGE, YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH OUR PRIVACY POLICY, AND EXPRESSLY CONSENT TO RECEIVE TEXT MESSAGES (INCLUDING RECURRING MESSAGES WITH INFORMATION, ALERTS, TRANSACTIONS, AND SPECIAL OFFERS) TO YOUR MOBILE DEVICE FROM THE LAS VEGAS RAIDERS, THE RAIDERETTES, THE RAIDER IMAGE, OR THE RAIDERS FOUNDATION VIA AUTOMATED TELEPHONE DIALING SYSTEMS OR OTHER AUTOMATED TECHNOLOGY IN ACCORDANCE WITH THIS AGREEMENT.

BY OPTING IN BY SENDING A TEXT MESSAGES, YOU REPRESENT AND WARRANT TO US:

  • You are over the age of
  • You have entered the phone number
  • You are the owner and the only user of the mobile device and the number provided; and you are authorized to enter into these SMS Terms and Conditions.
  • You understand that message and data rates may apply. All charges are billed by and payable to your mobile service provider. The Las Vegas Raiders do not charge you for the Text Message Services.
  • You understand the Las Vegas Raiders, nor their vendors, including but not limited to any and all telecommunications carriers, are not responsible for, nor liable for delayed or undelivered Text Messages.
  • You understand not all carriers support all Text Message
  • Supported Carriers: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel (Verizon Wireless),

U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, C Spire Wireless CellSouth, Cricket, Cincinnati Bell and Virgin Mobile®

  • Carriers are not liable for delayed or undelivered
  • Consent is not a condition of
  • You agree to receive Text Messages after 9pm Eastern
  • You understand and agree message frequency varies.

PROGRAM INFORMATION:

As part of the Text Message Services, you may receive messages from The Las Vegas Raiders. Types of messages you may receive as part of the Text Message Services including communications about our products and services as well as advertisements for the same. Message frequency varies. Message and data rates may apply.

OPT-IN INFORMATION:

"Opting In," "Opt In" and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, or otherwise consenting to receive one or more text messages. When requesting to Opt-In, you should receive a return SMS Text Message confirming your choice to Opt-In and asking you to reply with YES. If you do not wish to complete your Opt-In, simply ignore the text message and do not reply. In order to complete your Opt-In, you must reply YES. In some cases we may also accept synonyms such as, but not limited to, "Absolutely," "Of Course", "Sure," "Y," "Yah," "Yeah," "Yep," and "Yup." Successful Opt-Ins will receive a text confirming the Opt-In is complete.

By Opting In to a Text Message Service by texting RAIDERS to 28947:

You authorize the Las Vegas Raiders to use autodialer or non-autodialer technology to send text messages to the mobile phone number associated with your Opt-In (i.e., the number listed on the Opt-In form or instructions, or, if none, the number from which you send the Opt-In, or, if none, the number on file for the account associated with your Opt-In). You also authorize us to include marketing content in any such messages. You do not have to Opt In or agree to Opt In as a condition of purchase.

You are signing your Opt-In to the Text Message Service, no purchase necessary to participate.

You confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to Opt In.

After Opting In, in addition to the main messages the service offers, you may receive one or more welcome messages or administrative messages, such as (in some cases) a request to confirm your Opt-In.

ABOUT THE TEXT MESSAGE SERVICES AND OPTING OUT

Message and data rates may apply. Unless otherwise noted, Text Message Services may send multiple, recurring messages. We may terminate any Text Message Service or your participation in it at any time with or without notice, including, for example, before you have received any or all messages that you otherwise would have received, but this Agreement still will apply.

For Las Vegas Raiders services operated through 28947, you can get help by texting HELP to 28947, and you can opt out by texting STOP to 28947. Your opt-out request will generate a confirmation. You may also opt-out by emailing privacy@raiders.com (please make sure to include your mobile phone number for which you opted-in). If you opt-out, you should not receive any Text Messages until you Opt-In again to the Text Message Services.

You consent to the handling of your information as described in the Las Vegas Raiders Privacy Policy, which can be found at: https://www.raiders.com/about/privacy-policy.

To contact us call 1-800-RAIDERS. You must be 18 years of age or older (except Alabama and Nebraska, 19 years of age or older).

HOW TO RECIEVE SUPPORT

If you need assistance sending, receiving, or opting-out from receiving Text Messages, simply email privacy@raiders.com to reach our customer support.

INFORMATION COLLECTED

When you sign up for, send a Text Message, or interact with our Text Message Services, we will collect your phone number and any information, including any personal information, you provide. Additionally, we collect the following anonymous information from any Text Message you send: Text Message send date and time, your telecommunication carrier's name, the device number and country code from which the Text message was sent, and delivery status. In some instances, anonymous device information, including, but not limited to device type, operating system, and multimedia capabilities will be collected. When you click/tap a link in a Text Message and visit any Sites, we may collect other information in accordance with our Privacy Policies.

DISPUTES

Any dispute or claim arising out of or relating in any way to a Text Message Services and/or this Agreement will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this Agreement. This Agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory.

BY AGREEING TO ARBITRATION, YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING YOUR RIGHT TO MAINTAIN OTHER AVAILABLE RESOLUTION PROCESSES, SUCH AS A COURT ACTION OR ADMINISTRATIVE PROCEEDING, TO SETTLE ANY DISPUTES OR CLAIMS. THE RULES IN ARBITRATION ARE DIFFERENT. THERE IS NO JUDGE OR JURY. ALTHOUGH REVIEW IS LIMITED, AN ARBITRATOR CAN AWARD ON AN INDIVIDUAL BASIS THE SAME DAMAGES AND RELIEF AS WOULD BE AVAILABLE IN COURT AND MUST ENFORCE THE SAME LIMITATIONS STATED IN THIS AGREEMENT AS A COURT WOULD.

To begin an arbitration proceeding, you must send a demand to the American Arbitration Association (AAA) describing your claim and serve a copy of the demand on our registered agent. The arbitration will be conducted by the AAA under its rules, including the AAA's Supplementary Procedures for Consumer- Related Disputes. The AAA's rules and the form for filing an arbitration claim are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed upon location. We each agree that any dispute resolution proceedings of any nature or in any forum will be conducted only on an individual basis and not in a class, consolidated or representative action. This means that you may not purport to act on behalf of a class or any other person. Likewise, an arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY

RIGHT TO A JURY TRIAL, UNLESS SUCH WAIVER IS UNENFORCEABLE. This means that any claim would be decided by a judge, not a jury. We also both agree that you or we may bring suit in court to seek to enjoin infringement or other misuse of intellectual property rights. The federal arbitration act and applicable federal law (or in the absence of applicable federal law, then the laws of the State of Nevada without regard to principles of conflicts of laws) will govern this Agreement and apply to any disputes or claims against us arising out of or relating in any way to this Agreement and/or the Text Message Services.

WARRANTY DISCLAIMER; LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE TEXT MESSAGE SERVICES, SITES, OR CONTENT THAT YOU RECEIVE FROM US, AND DISCLAIM ANY WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE ARE NOT RESPONSIBLE FOR AND WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (SUCH AS LOST PROFITS OR LOST BUSINESS OPPORTUNITIES), PUNITIVE DAMAGES OR ATTORNEY'S FEES ARISING OUT OF OR RELATED TO THIS AGREEMENT AND/OR THE TEXT MESSAGE SERVICES.

CONTACT US

If you have a question or concern relating to this Agreement, please contact us at privacy@raiders.com.

ABOUT THE TEXT MESSAGE SERVICES AND OPTING OUT

Message and data rates may apply. Unless otherwise noted, Text Message Services may send multiple, recurring messages. We may terminate any Text Message Service or your participation in it at any time with or without notice, including, for example, before you have received any or all messages that you otherwise would have received, but this Agreement still will apply.

For Las Vegas Raiders services operated through 28947, you can get help by texting HELP to 28947, and you can opt out by texting STOP to 28947. For Allegiant Stadium services operated through 31239, you can get help by texting HELP to 31239, and you can opt out by texting STOP to 31239.Your opt-out request may generate either a confirmation text or a texted request to clarify the Text Message Service to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification. You may also opt-out by emailing privacy@raiders.com (please make sure to include your mobile phone number for which you opted-in). If you opt-out, you should not receive any Text Messages until you Opt-In again to the Text Message Services.

You consent to the handling of your information as described in the Las Vegas Raiders Privacy Policy, which can be found at: https://www.raiders.com/about/privacy-policy and Allegiant Stadium Privacy, which can be found at: https://www.allegiantstadium.com/privacy-policy.

To contact us call 1-800-RAIDERS. You must be 18 years of age or older (except Alabama and Nebraska, 19 years of age or older).

HOW TO RECIEVE SUPPORT

If you need assistance sending, receiving, or opting-out from receiving Text Messages, simply email privacy@raiders.com to reach our customer support.

INFORMATION COLLECTED

When you sign up for, send a Text Message, or interact with our Text Message Services, we will collect your phone number and any information, including any personal information, you provide. Additionally, we collect the following anonymous information from any Text Message you send: Text Message send date and time, your telecommunication carrier's name, the device number and country code from which the Text message was sent, and delivery status. In some instances, anonymous device information, including, but not limited to device type, operating system, and multimedia capabilities will be collected. When you click/tap a link in a Text Message and visit any Sites, we may collect other information in accordance with our Privacy Policies.

DISPUTES

Any dispute or claim arising out of or relating in any way to a Text Message Services and/or this Agreement will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this Agreement. This Agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory.

BY AGREEING TO ARBITRATION, YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING YOUR RIGHT TO MAINTAIN OTHER AVAILABLE RESOLUTION PROCESSES, SUCH AS A COURT ACTION OR ADMINISTRATIVE PROCEEDING, TO SETTLE ANY DISPUTES OR CLAIMS. THE RULES IN ARBITRATION ARE DIFFERENT. THERE IS NO JUDGE OR JURY. ALTHOUGH REVIEW IS LIMITED, AN ARBITRATOR CAN AWARD ON AN INDIVIDUAL BASIS THE SAME DAMAGES AND RELIEF AS WOULD BE AVAILABLE IN COURT AND MUST ENFORCE THE SAME LIMITATIONS STATED IN THIS AGREEMENT AS A COURT WOULD.

To begin an arbitration proceeding, you must send a demand to the American Arbitration Association (AAA) describing your claim and serve a copy of the demand on our registered agent. The arbitration will be conducted by the AAA under its rules, including the AAA's Supplementary Procedures for Consumer- Related Disputes. The AAA's rules and the form for filing an arbitration claim are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed upon location. We each agree that any dispute resolution proceedings of any nature or in any forum will be conducted only on an individual basis and not in a class, consolidated or representative action. This means that you may not purport to act on behalf of a class or any other person. Likewise, an arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY

RIGHT TO A JURY TRIAL, UNLESS SUCH WAIVER IS UNENFORCEABLE. This means that any claim would be decided by a judge, not a jury. We also both agree that you or we may bring suit in court to seek to enjoin infringement or other misuse of intellectual property rights. The federal arbitration act and applicable federal law (or in the absence of applicable federal law, then the laws of the State of Nevada without regard to principles of conflicts of laws) will govern this Agreement and apply to any disputes or claims against us arising out of or relating in any way to this Agreement and/or the Text Message Services.

WARRANTY DISCLAIMER; LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE TEXT MESSAGE SERVICES, SITES, OR CONTENT THAT YOU RECEIVE FROM US, AND DISCLAIM ANY WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE ARE NOT RESPONSIBLE FOR AND WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (SUCH AS LOST PROFITS OR LOST BUSINESS OPPORTUNITIES), PUNITIVE DAMAGES OR ATTORNEY'S FEES ARISING OUT OF OR RELATED TO THIS AGREEMENT AND/OR THE TEXT MESSAGE SERVICES.

CONTACT US

If you have a question or concern relating to this Agreement, please contact us at privacy@raiders.com.